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Psychological Warfare Techniques -- Used on Your Doctor

Pharmaceutical sales reps are trained in tactics that are on par with some of the most potent brainwashing techniques used throughout the world, according to an in-depth report co-written by former Eli Lilly drug rep Shahram Ahari, and Adriane Fugh-Berman, associate professor of physiology and biophysics at Georgetown University Medical Center in Washington, D.C..

Pharmaceutical companies spend more than $15 billion each year promoting prescription drugs in the United States.

These campaigns are designed to effectively alter prescribing behavior, to sell more of the high-profit drugs (as opposed to the most effective, and least dangerous).

Newstarget July 30, 2007

PLoS Medicine 4(4): e150, April 24, 2007 (Free Full-Text Article)



Dr. Mercola''s Comments Dr. Mercola's Comments:

The fact that sales reps for drug companies serve no useful function other than driving up sales for their blockbuster drugs -- at your expense -- is no surprise. What may shock you though, is just how insidious their sales tactics really are.

Last weekend I saw a woman who used to work for me 13 years ago.  She wound up going to a four year naturopathic college, but prior to going to ND school she worked as a drug rep.  I heard firsthand, detailed stories of the corrupt and deceitful practices they use.  I am hoping I can convince her to write an article that goes into more details.

Rest assured that there is MASSIVE waste and fraud in the drug industry. In the end, you are the one paying the price twice, by emptying out your wallet and endangering your health with drugs you probably don't need in the first place.

Drug reps are not your run-of-the-mill salespeople. They are meticulously trained to spot the weaknesses of every client. Doctors usually believe they are immune to persuasion tactics, and drug reps know just how important it is to maintain that illusion.

Last year pharmaceutical companies spent over $16 BILLION on physician advertising -- a fancy word for bribing individual doctors. And the industry claims it's worth every penny, which only proves that drug reps most definitely increase drug sales, by influencing physicians to change their prescription habits.  That is $10,000 for every doctor in the US.

But exactly how do they do it? What makes otherwise well educated, intelligent doctors turn their backs on their Hippocratic Oath (to do no harm) and do the complete opposite (prescribe completely unnecessary drugs)?

It turns out that doctors are mostly unaware of just how extensive and detailed the drug companies’ profiling of them is. Not only are reps trained to assess their personality, practice style, and medical preferences, they’re also instructed to sniff out personal information, like the names of family members, birthdays, and family interests -- as well as the physician’s professional interests and recreational pursuits.

All of this information goes into a database for future reference. When the time comes to devise an “incentive” -- say a dinner, sporting event, or membership -- it is custom tailored to suit the prey. It’s all about establishing personal rapport. Oftentimes doctors mistake the reps’ cleverly disguised interest in them as personal friendship. This is exactly how it’s designed to work!

Physicians are clinically dissected into “types” based on their personality, and encounters are specifically tailored for maximum effect.

“Friendly” physicians get the buddy treatment. Samples and gifts are given, not because it’s part of the job, but because the rep “likes” them. Lunch may be brought in under the guise that the doctor actually provides “pleasant relief from all other docs out there.”

Aloof and skeptical physicians receive journal articles and extensive data that counter the documented apprehensions he or she may have...

“Mercenary” physicians (who generally don’t prescribe as many drugs) receive a clear message that the dinner they just accepted implies their willingness to prescribe a particular drug to a certain number of patients exhibiting certain symptoms. Reneging on the prescriptions-for-dinner bargain gets broadcast over the jungle drums, and suddenly reps don’t come-a-knocking with goodies anymore…

High-prescribers receive better presents, including unrestricted “educational” grants that essentially amount to cold, hard cash.

Competing-drug prescribers are deftly manipulated into understanding how the drug will work better than the competitor’s for a certain patient niche (to circumvent their reluctance to switch).

"Acquiescent" physicians who foolishly imagine that simply agreeing will get rid of the nuisance, realize all too late that there’s no such thing as a free lunch. Gifts here are subtly used to enhance subconscious guilt and social pressure to reciprocate. Sales numbers show it works like a charm.

Hard-to-see physicians are actually not dissed by drug reps, because they’ve found that a good hand-delivered lunch to the office staff, followed by snooping under the guise of a friendly chitchat, can work even better than talking to the doctor to find the right hot buttons.

"Charismatic" physicians, those who are highly credentialed with an aura of integrity, are chosen as “thought leaders” to enhance and further certain drugs. These leaders are invited, and paid, as speakers to influence their peers. Depending on their level of allegiance and tact, they may be elevated through the ranks of speakers to the national circuit and beyond, gaining personal clout and fatter wallets as they go along with the program.

In recent years, physicians have become increasingly aware of -- and dismayed by -- the additional practice of script tracking. Health information organizations, such as IMS Health, Dendrite, Verispan, and Wolters Kluwer, buy pharmacy prescription records and resell them. Drug companies keep tabs on the return on their bribes with this data, as it tells them the prescription rate of each doctor.

Patient names are not included in these records, but physicians are easily identified through either state license number, DEA number, or a pharmacy-specific identifier, through the American Medical Association’s master database. Physicians are then ranked on a 1-to-10 scale, based on how many prescriptions they write; a “10” is every reps' dream date.

This information also reveals how many of a doctor's patients receive specific drugs, how many competing drugs are prescribed compared with the target drug, and how the physician's prescribing habits change over time. It tells them if a drug is “in favor” or not, and gives them the tools to cook up a winning strategy for future manipulations.

Between 1990 and 2004, spending for prescription drugs increased five times, to a whopping $188.5 billion, and drug reps increased from 38,000 to 100,000 strong. That’s a ratio of one drug rep for every 2.5 physicians targeted for “detailing.” Talk about having a personal “Big Brother.”

The idea that reps provide some kind of valuable, informative service to physicians is total fiction, created and perpetuated by the drug industry, to keep this deadly, but profitable, scheme going.



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Comment on This Article Community Comments (61)
 
 
Posted On Jul 31, 2007
"What we have here is failure to communicate. Some men you just can't reach..... which is the way he wants it....well he gets it."  - GNR's Civil War -- and someone else too - I don't know who.

I makes me sick to my stomach that these people are allowed to walk the earth. One would think that the doctors would be cautious enough to do thourogh research for themselves......I guess between being overwhelmed with too many paitents and the money shoved in their faces they don't have time.......oh, wait.....they have time if they cared to make the time. We need more doctors standing up and exposing the drug companies for what they really are - DRUG PUSHERS! They take the people pushing cocaine, meth, pot, heroin, lsd etc off the streets - WE KNOW WHERE THE OTHERS ARE!!!!!! THEY ARE NOT  HIDING!!

I do aplogize - I just got back from the Health Department and was told that my 4 yr old needs the DTaP, Polio, MMR & Varicilla shots - school starts next Friday. I am scared. I won't get them easily - I want COLD HARD FACTS about the vaccines. How much of what ingredient. I got the updated chart - at 2 months old babies are shot up with 5 different shots and at 4 months, it's 6. I do not belive for one minute that these are harmless! I do believe that indiviually the EPA may call it "safe" but 4,5 or 6?? NO.  Even my husband asked why they need 4 polio vaccines....we had ONE. Follow the money...... 

I need to know where to get this infomation, a reliable source of hard facts. I want a rock solid case - as much as possible.

Please forgive me my passion on this one - it is scary being new to this and in a super, ultra conservative area. Yep, most if not all the people here take the allopathic crap hook, line & sinker - as if God spoke to them.

 
katieannpc
Savvy User Savvy User, Joined On 2/2007
katieannpc  
Replied

proatc
Apprentice User Apprentice User Joined On 12/2006
proatc  
 
Posted On Jul 31, 2007
katieannpc, hopefully you live in a state in which you can sign a waiver and your kid can still go to school.  In CA, it is not a requirement but a scare tatic that they HAVE to be immunized, all you have to do is say its against my beliefs and sign the waiver at the bottom of the immunization card.  Hope this puts your mind at ease until you get more information that there are some shots they just don't need, and some they do and possibly not all at once if you don't have to.


Patty D
Savvy User Savvy User Joined On 6/2007
Patty D  
 
Posted On Aug 01, 2007
Katie, before you give in CHECK with your state about waivers.  Most states allow at least religious wavers (which can include philisophical reasons).  They will try to intimidate you and make you sign all kinds of papers refusing the vaccines, but don't let that scare you.  I took my daughter and her 2 kids to the pediatrician the other day for their well baby checks.  (She has an 18month old and a 4 month old).  We talked to the doc a long time about refusing the vaccines.  She finally admitted that there is mercury in FLU vaccine given to children over 3 years old.  Mercury of course is not the only hazard.   Please don't give in to their scare tactics and threats.  Good Luck.


Katee Roux
Savvy User Savvy User Joined On 7/2007
Katee Roux  
 
Posted On Aug 02, 2007
Tell them you have a religious objection.  It doesn't require any specific religion.  If you believe it is against God, or nature, that should be enough for you to tell them you object.

I've recently read the only new polio cases that have occurred in the US have been BECAUSE of the vaccine.  That in itself should be enough to stop this vaccine.  But they tell you they're protecting your child.   Don't let them use scare tactics to convince you to do what you know is not safe.  

Someone, somewhere, FDA or CDC or who ever, looks at the number of children harmed for the number of children vaccinated & decides it is "acceptable risk."  But that someone doesn't have to live with the reality of life with a disability & raising the disabled child.  That child is "acceptable risk" to one who  doesn't have to live with it.


Razarr69
Novice User Novice User Joined On 11/2006
Razarr69  
 
Posted On Aug 18, 2007

"What we've got here is... failure to communicate. Some men you just can't reach. So you get what we had here last week, which is the way he wants it... well, he gets it..."

That quote is from the movie "Cool Hand Luke" (1967) starring Paul Newman as Luke.  It's a pretty good movie.  



Razarr69
Novice User Novice User Joined On 11/2006
Razarr69  
 
Posted On Aug 18, 2007

Check out this website: www.nvic.org/.../state-exemptions.htm to see what types of Vaccination Exemption forms are valid for your state.  The site also has more information on Vaccines in general.  I have not had time to go through the whole site, but they seem to have some good info.  It provides links to the actual Statutes that pertain to vaccinations in each State.  Vaccine are NOT mandatory in any state if you sign the approprate forms.  In my opinion, it would be best for you to find the forms online (preferably directly from your state's gov't website) and have them ready to hand over as soon as the school asks for your Immunization forms.  I believe they are required by law to have the exemption forms on hand, but they may be so unused that they do not know where they are (or better yet, that they even exist!)  

Well, good luck and God Bless.  I believe hard times are coming on us all soon.  School Vaccines may be the least of our worries.  Google: "Timeline of Tyranny"  to get a hint at what I'm talking about.



coco nut 06
Novice User Novice User Joined On 7/2007
coco nut 06  
 
Posted On Aug 18, 2007

Katie, I know this post is coming late, but www.thinktwice.com is a great website for uncensored info on immunizations.  They will tell you what waivers are available in the state you live along with a lot of other info.



Ouisi
Novice User Novice User Joined On 3/2007
Ouisi  
 
Posted On Aug 19, 2007

katie:

In order to refuse vaccinations you must acquire an affidavid from a lawyer stating that it is against your religion to vaccinate.

Secondly you can vaccinate your child with homeopathics... a simple no side effect method completely safe for your child.



DianaC
Novice User Novice User Joined On 8/2007
DianaC  
 
Posted On Aug 22, 2007

For more information on vaccination and/or drugs go to MMWR on the web.  This is the CDC's mortality & morbidity report.  It can be a bit to wallow through, but is worth it when deciding on immunization or medications.  Good luck!


 
 
 
Posted On Jul 31, 2007
Reported also today was the illegal Mexican drug (meth) cartels purchasing their raw materials from legitimate Big Pharma...two sides to the same crooked minted coin.

 
Russ Bianchi
Savvy User Savvy User, Joined On 9/2006
Russ Bianchi  
Replied

cheftodd
Savvy User Savvy User Joined On 4/2007
cheftodd  
 
Posted On Aug 01, 2007
it;s all about making money

 
 
 
Posted On Aug 02, 2007
Where I am from the rural doctors don't have time to read up on the latest drugs and do rely on the pharmaceutical companies to a great extent.  I still remember my doctor asking if it was ok for him to bring in his daughter, to see my new born daughter, so she would know what her dad does all night.  He is also the one who tells his patients to snort saline solution if they have a sinus infection.  Also another doctor told me to put stool softener in my sons ears, so the wax will get soft and drain out.  The smart doctors are using what works instead of what the pharmaceutical companies tell them to use.

 
Sheila C
Apprentice User Apprentice User, Joined On 1/2007
Sheila C  
 
 
 
Posted On Aug 18, 2007

corgi: "The muslims have it right, some people shouldnt waste oxygen" is really, really an offensive comment. I hate what the Big Pharma is doing to the state of our country's so-called "health". But as I believe firmly in preserving life, a joking comment regarding radical Islam is out of place. You even mention terrorists in your comment. I believe if enough educated people step up to the plate, we can keep our children and grandchildren safe from vaccines as well as keeping our loved ones off dangerous "legal" but immoral drugs. This can be done without stooping to (even joking) threats of simply doing away with those who push the poison. I used to work in a medical office, and it was my job to keep the drug reps out of my doctors' lives, among other things. Believe it or not, they resorted to bringing ME gifts. I got several IV bottles full of my favorite; 'Jelly Belly' candies. That was when I was very young and not very wise.


 
MomShap
Apprentice User Apprentice User, Joined On 1/2007
MomShap  
 
 
 
Posted On Jul 31, 2007
How could doctors find the time for this. They certianly can't fint it for their patients.

According to one doctor (who was told to keep his mouth shut or else), states that a high ranking offical of the AMA stated--thier by-laws says--their only purpose is to protect the income of their members-- OUR DOCTORS!

This doctor was questiong, why in another country is cancer almost non-existent. The people it that other country lived in and around rich volcanic soil that grew rich plants that produced high alkiline foods that had a high content of the highly alkiline mineral-- cesium chloride.

AMA= A ntagonizing M icrobes A nonymous

 
Rogway
Savvy User Savvy User, Joined On 6/2006
Rogway  
Replied

Patty D
Savvy User Savvy User Joined On 6/2007
Patty D  
 
Posted On Aug 01, 2007
Have you never sat in a waiting room, well past your appointment time, and see a man/woman in a business suit with a briefcase come out?  That is the drug rep.  The doctors tend to be quite willing to spend an hour or more with them (for the free samples, lunches etc etc) at YOUR expense.  You're lucky to get 10 minutes.


Rogway
Savvy User Savvy User Joined On 6/2006
Rogway  
 
Posted On Aug 01, 2007
Patty D--yes I have sat in waiting rooms and waited. But, the last time I did, the doc was 45 minutes late for the appointment, so I gently brought it to their attention that they would get my bill for waiting. I charge $90.00 per hour, $45.00 minimun for waiting. I now bring that to their attention and guess what, no more waiting. They had 5 of us scheduled at the same time to see the doc.

I really didn't send them a bill then, but after talking over the matter with my attorney, he said yes, your time is just as important as theirs, and yes, you can send them a bill for waiting, and yes they are liable to pay. They always send a bill if you miss your appointment, send them one in the same manner.

This also works great for phone soliciters, a fast way for them to hang up. Try it and see what happens.


shiva
Savvy User Savvy User Joined On 10/2006
shiva  
 
Posted On Aug 02, 2007
Rogway ... that is great info. about billing the doctor for your time waiting.

Of course waiting is why they call us " PATIENTS " .....


Katee Roux
Savvy User Savvy User Joined On 7/2007
Katee Roux  
 
Posted On Aug 02, 2007
The doctor i walked out on recently had kept me waiting for 1 hr 5 minutes.  I will say he is generous of his time to patients, & i like him as a person.  But he made me late to see a new client of mine, & that is unacceptable.

Years ago i worked for a MD who would keep her pts waiting at least 45 minutes.  If she had pts scheduled at 9 am, she wouldn't walk thru the door until 9.45.  We BEGGED her to let us change scheduling practice so that the pts wouldn't wait & be angry, but she wouldn't let us.  If we began scheduling at 9.30, she looked at the book the day before & came in at 10.15.  Finally, we began writing in bogus pts & if she asked about it, we told her they cancelled.  It worked for a while.  Her sense of entitlement was ENORMOUS.  

I know she's only one, but there are so many like her.  She didn't like the drug reps tho.  At the time i was entirely smitten with them & their friendliness.  I've learned some since then.


Weedle
Users with negative points NoviceUser Joined On 8/2007
Weedle  
 
Posted On Aug 18, 2007

You are so WRONG

I am not an office pharmaceutical rep, but most get 60 seconds to get their key points across.

You guys believe whatever you are fed which is BS>..



Katee Roux
Savvy User Savvy User Joined On 7/2007
Katee Roux  
 
Posted On Aug 19, 2007

It depends on the MD Weedle.  The one i worked for didn't like them, but for her own reasons.  The one i was using until recently limited their visits to one 10 minute visit a month.  I've never known an MD to do what someone here said about taking an hour of their time during the day.   Most MDs i've known see drug reps as a "necessary evil" toward "educating" them on new pharmaceuticals.  

But you are offensive in how you choose to express yourself & label us all as identica.



energymaster
Novice User Novice User Joined On 6/2006
energymaster  
 
Posted On Apr 18, 2009

Dr Schulze calls the AMA the "American Murderers Association"  :-}


 
 
 
 
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